Shipping policy

Shipping Policy

Last Updated: July 22, 2026

Welcome to ShirtoOnline. We are committed to delivering your orders safely and on time. Please review our shipping policy before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.
Orders are processed Monday through Saturday, excluding public holidays.
During sales, holidays, or peak shopping periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Within India: 3–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

We may occasionally offer free shipping on eligible orders or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking details via email or SMS (where available). You can use the tracking information to monitor your shipment.

Incorrect Shipping Address

Please ensure your shipping address is accurate when placing your order.

ShirtoOnline is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer. If an order is returned to us because of an incorrect address, additional shipping charges may apply to resend the package.

Delivery Delays

Although we strive to deliver every order on time, delays may occur due to factors beyond our control, including:

Courier service delays
Weather conditions
Natural disasters
Public holidays
Other unforeseen circumstances

We appreciate your patience in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

Please include:

Your order number
Photos of the package and damaged product (if applicable)

We will review your request and work to provide an appropriate resolution.

Failed Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed because the customer is unavailable or unreachable, the package may be returned to us. Additional shipping charges may apply for reshipment.